Conditions of Use

Terms and Conditions

§ 1 Prices
All prices are specified in Euro and will be converted to the offered currencies on the web site with the actual exchange rate. The standard German value added tax (VAT) of 19% is included and will be subtracted, if the  order will be shipped to an address in a NON-EU-country.

§ 2 Delivery
We are offering our items worldwide and you will find the shipping cost to your country in the able “Shipping Cost”. We generally calculate delivery fees for international orders according to the parcel’s weight.

§ 3 Payment Methods
Actually we are only accepting PayPal payment, credit card payment, direct debit or bank transfer via your PayPal account. Please make sure that your PayPal payment has the correct shipping address included - not the billing address. We only ship to the shipping address, as written in the PayPal payment.

§ 4 Ownership Reservation
The goods remain our property until full payment is received. In case of any infringement or outstanding payment we will not hesitate to transfer the payment reminder to a debt collection agency.

Our quotes are obligation free and subject to change.

§ 6 Obligation
Both parties are bound by the conditions of purchase and delivery once each party has confirmed the purchase in writing or via e-mail.

§ 7 Delivery time
The delivery time depends on the country, where the order will be shipped. Deliveries to European countries generally take 4 to 10 working days, Deliveries to countries in the shipping zones 3, 4 and 5 may need up to 21 working days. More information about this the delivery times is written in the table shipping cost.

§ 8 Acts of God
Should circumstances beyond our control such as strikes, natural disasters etc., obstruct delivery, we reserve the right to postpone the delivery until the obstruction is over.

§ 9 Indemnity
Compensation will not be granted in the case of late delivery or non-delivery.

§ 10 Liability
We take responsibility neither for the completeness, correctness, reproduction and quality of all content and entries on this website nor for their presentation style.

§ 11 Complaints
Despite highest control standards and great caution, product defects cannot be completely precluded, due to improper handling or shipping. We ask you of immediate notification of any damage. Defective packing cannot be subject to complaint.

§ 13 Cancellation Instructions /Right of Revocation

You have the right to cancel this contract within fourteen days without specifying any reasons.
The cancellation period is fourteen days from the date on which you or a third party nominated by you who is not the carrier took possession of the last goods.
In order to exercise your right of cancellation, you must inform us


Matthias Brenner
Kirchenplatz 2
76275 Ettlingen
Phone +49 7243 16706
Fax +49 7243 14817


about your decision to cancel this contract by providing an unambiguous declaration (for example a letter sent by post, fax or e-mail) You can do this using the enclosed sample cancellation form, but this form is not pre-populated.
In order to preserve the cancellation period, it is sufficient if you send the notification of your exercising of the right of cancellation before the cancellation period elapses.

Consequences of cancellation

 If you cancel this contract, we must pay back to you all payments which we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you chose a delivery format other than the cheapest standard delivery which we offer), immediately and within no more than fourteen days from the date on which we received the notification about your intention to cancel this contract. For this repayment, we shall use the same means of payment that you used in the original transaction, unless something to the contrary has been explicitly agreed with you; in no event shall you be charged any fees for this repayment. We may refuse to make the repayment until we have received the goods back from you or you have provided proof that you have returned the goods, depending on which of these is the earlier.
You must return the goods to us immediately and in any event within no more than fourteen days from the date on which you notify us about the cancellation of this contract to Spielkiste, Matthias Brenner, Kirchenplatz 2, 76275 Ettlingen,
Germany. The deadline period is preserved if you send the goods before the period of fourteen days elapses.

You have to pay the costs of returning the goods.
You must only pay for any depreciation in the value of the goods if this depreciation in value is attributable to handling other than what is necessary to ascertain the nature, properties and functioning of the goods.

End of the cancellation policy


Sample cancellation form
(If you want to cancel the contract, then please complete this form and send it back to us.)
— — To: Spielkiste, Matthias Brenner, Kirchenplatz 2, 76275 Ettlingen,
, fax: +49 (0)7243 - 14817 (international fax rates to Germany apply), e-mail
— I/we (*) hereby cancel the contract concluded by me/us (*) in relation to the purchase of the following goods (*)/ delivery of the following service (*)
— Ordered on (*)/received on (*)
— Name of the consumer(s)
— Address of the consumer(s)
— Signature of the consumer(s) (only when notification is provided on paper)
— Date
(*) Cross out as appropriate

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